The Resource Customer experience for dummies, Roy Barnes, Bob Kelleher
Customer experience for dummies, Roy Barnes, Bob Kelleher
Resource Information
The item Customer experience for dummies, Roy Barnes, Bob Kelleher represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Missouri University of Science & Technology Library.This item is available to borrow from 1 library branch.
Resource Information
The item Customer experience for dummies, Roy Barnes, Bob Kelleher represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Missouri University of Science & Technology Library.
This item is available to borrow from 1 library branch.
- Summary
- You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers
- Language
- eng
- Extent
- 1 online resource (364 pages)
- Note
-
- "Making everything easier!"--Cover
- Includes index
- Contents
-
- Introduction
- What is customer experience?
- Creating awesome customer experience
- Essential enabling elements
- Making it stick
- The part of tens
- Isbn
- 9781118756218
- Label
- Customer experience for dummies
- Title
- Customer experience for dummies
- Statement of responsibility
- Roy Barnes, Bob Kelleher
- Language
- eng
- Summary
- You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers
- Cataloging source
- E7B
- http://library.link/vocab/creatorName
- Barnes, Roy
- Dewey number
- 658.8/12
- Illustrations
- illustrations
- Index
- index present
- LC call number
- HF5415.5
- LC item number
- .B37 2015eb
- Literary form
- non fiction
- Nature of contents
-
- dictionaries
- bibliography
- http://library.link/vocab/relatedWorkOrContributorName
- Kelleher, Bob
- Series statement
- For dummies
- http://library.link/vocab/subjectName
-
- Customer services
- Customer relations
- Consumer satisfaction
- Consumer satisfaction
- Customer relations
- Customer services
- Label
- Customer experience for dummies, Roy Barnes, Bob Kelleher
- Note
-
- "Making everything easier!"--Cover
- Includes index
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Introduction -- What is customer experience? -- Creating awesome customer experience -- Essential enabling elements -- Making it stick -- The part of tens
- Control code
- 896850440
- Dimensions
- unknown
- Extent
- 1 online resource (364 pages)
- Form of item
- online
- Isbn
- 9781118756218
- Lccn
- 2014937865
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- illustrations.
- http://library.link/vocab/ext/overdrive/overdriveId
- cl0500000551
- Specific material designation
- remote
- System control number
- (OCoLC)896850440
- Label
- Customer experience for dummies, Roy Barnes, Bob Kelleher
- Note
-
- "Making everything easier!"--Cover
- Includes index
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Introduction -- What is customer experience? -- Creating awesome customer experience -- Essential enabling elements -- Making it stick -- The part of tens
- Control code
- 896850440
- Dimensions
- unknown
- Extent
- 1 online resource (364 pages)
- Form of item
- online
- Isbn
- 9781118756218
- Lccn
- 2014937865
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- illustrations.
- http://library.link/vocab/ext/overdrive/overdriveId
- cl0500000551
- Specific material designation
- remote
- System control number
- (OCoLC)896850440
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.mst.edu/portal/Customer-experience-for-dummies-Roy-Barnes-Bob/CD_JQTNlU1s/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.mst.edu/portal/Customer-experience-for-dummies-Roy-Barnes-Bob/CD_JQTNlU1s/">Customer experience for dummies, Roy Barnes, Bob Kelleher</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.mst.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.mst.edu/">Missouri University of Science & Technology Library</a></span></span></span></span></div>