Coverart for item
The Resource Deal with difficult people : how to cope with tricky situations and people

Deal with difficult people : how to cope with tricky situations and people

Label
Deal with difficult people : how to cope with tricky situations and people
Title
Deal with difficult people
Title remainder
how to cope with tricky situations and people
Subject
Language
eng
Summary
While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so. This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if y
Member of
Cataloging source
N$T
Dewey number
658.3145
Index
index present
LC call number
HM1121
LC item number
.D43 2010eb
Literary form
non fiction
Nature of contents
dictionaries
Series statement
Steps to success
http://library.link/vocab/subjectName
  • Interpersonal conflict
  • Conflict management
  • Psychology, Industrial
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • Conflict management
  • Interpersonal conflict
  • Psychology, Industrial
  • Advice on careers & achieving success
Label
Deal with difficult people : how to cope with tricky situations and people
Instantiates
Publication
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
1. Handling office politics -- 2. Coping with a difficult boss -- 3. Dealing with bullying or harassment -- 4. Dealing with discrimination against you -- 5. Preventing discrimination -- 6. Managing addictive behaviour -- 7. Managing poor performance -- 8. Thinking around problems -- Where to find more help -- Index
Control code
701317081
Dimensions
unknown
Edition
Rev. ed.
Extent
1 online resource (91 pages).
File format
unknown
Form of item
online
Isbn
9781408128107
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
http://library.link/vocab/ext/overdrive/overdriveId
9781408134917
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)701317081
Label
Deal with difficult people : how to cope with tricky situations and people
Publication
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
1. Handling office politics -- 2. Coping with a difficult boss -- 3. Dealing with bullying or harassment -- 4. Dealing with discrimination against you -- 5. Preventing discrimination -- 6. Managing addictive behaviour -- 7. Managing poor performance -- 8. Thinking around problems -- Where to find more help -- Index
Control code
701317081
Dimensions
unknown
Edition
Rev. ed.
Extent
1 online resource (91 pages).
File format
unknown
Form of item
online
Isbn
9781408128107
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
http://library.link/vocab/ext/overdrive/overdriveId
9781408134917
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)701317081

Library Locations

    • Curtis Laws Wilson LibraryBorrow it
      400 West 14th Street, Rolla, MO, 65409, US
      37.955220 -91.772210
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