Coverart for item
The Resource The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior, Michael W. Lowenstein

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior, Michael W. Lowenstein

Label
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior
Title
The customer advocate and the customer saboteur
Title remainder
linking social word-of-mouth, brand impression, and stakeholder behavior
Statement of responsibility
Michael W. Lowenstein
Creator
Author
Subject
Language
eng
Member of
Cataloging source
E7B
http://library.link/vocab/creatorDate
1942-
http://library.link/vocab/creatorName
Lowenstein, Michael W.
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
HF5415.5
LC item number
.L685 2011eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/subjectName
  • Customer loyalty
  • Customer services
  • Customer relations
  • Customer loyalty
  • Customer relations
  • Customer services
Label
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior, Michael W. Lowenstein
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references (pages 337-347) and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
893681547
Dimensions
unknown
Extent
1 online resource (398 pages)
Form of item
online
Isbn
9780873898119
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Specific material designation
remote
System control number
(OCoLC)893681547
Label
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior, Michael W. Lowenstein
Publication
Copyright
Bibliography note
Includes bibliographical references (pages 337-347) and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
893681547
Dimensions
unknown
Extent
1 online resource (398 pages)
Form of item
online
Isbn
9780873898119
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Specific material designation
remote
System control number
(OCoLC)893681547

Library Locations

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      400 West 14th Street, Rolla, MO, 65409, US
      37.955220 -91.772210
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