Customer winback : how to recapture lost customers and keep them loyal
Resource Information
The work Customer winback : how to recapture lost customers and keep them loyal represents a distinct intellectual or artistic creation found in Missouri University of Science & Technology Library. This resource is a combination of several types including: Work, Language Material, Books.
The Resource
Customer winback : how to recapture lost customers and keep them loyal
Resource Information
The work Customer winback : how to recapture lost customers and keep them loyal represents a distinct intellectual or artistic creation found in Missouri University of Science & Technology Library. This resource is a combination of several types including: Work, Language Material, Books.
- Label
- Customer winback : how to recapture lost customers and keep them loyal
- Title remainder
- how to recapture lost customers and keep them loyal
- Statement of responsibility
- Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers
- Language
- eng
- Summary
- Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already
- Cataloging source
- N$T
- Dewey number
- 658.8/12
- Illustrations
- charts
- Index
- index present
- Language note
- English
- LC call number
- HF5415.5
- LC item number
- .G753 2001eb
- Literary form
- non fiction
- Nature of contents
-
- dictionaries
- bibliography
- Series statement
- The Jossey-Bass business & management series
Context
Context of Customer winback : how to recapture lost customers and keep them loyalWork of
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- Customer winback : how to recapture lost customers and keep them loyal, Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers
- Customer winback : how to recapture lost customers and keep them loyal, Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers
- Customer winback : how to recapture lost customers and keep them loyal, Jill Griffin, Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.mst.edu/resource/QV9GZInuAhQ/" typeof="CreativeWork http://bibfra.me/vocab/lite/Work"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.mst.edu/resource/QV9GZInuAhQ/">Customer winback : how to recapture lost customers and keep them loyal</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.mst.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.mst.edu/">Missouri University of Science & Technology Library</a></span></span></span></span></div>
